1. How do I register for programs, events and retreats? 

The booking can be done online in advance via our home page.

For further information please contact us here: office@artkaizen.com

2. Where are your events? 

Our programs, events and retreats currently take place at the Art Kaizen in Lisbon. Address: Rua do Açucar N º52, Marvila | Poço do Bispo 

3. I am a complete beginner, am I able to take the programs, events and retreats? 

Yes, absolutely! All beginners are welcome to join our programs, events and retreats. No prior dance/meditation experience is required. We will be happy to teach you!

4. Questions during the programs, events and retreats? 

Questions are more than welcome in class because the class is for you and about you after all. And don’t worry we have all been there, it is almost guaranteed  there will be someone else in class in the same boat as you.

Our programs, events and retreats are for everyone. 

5. What should I bring to programs, events and or retreats? 

Comfortable clothing, bottle of water, towels (if needed) and willingness to learn. Leave the rest to us!

6. I am under 18 years old, can I still join?

There is no age limit to our programs, events and retreats, but we will require parental consent for those under 18 years old, prior to your booking & attending the class. Please contact us in advance here:

 office@artkaizen.com

7. Will programs, events and retreats be filmed? 

Some classes will be filmed and videos will be posted  for IKH promotion on our website and  Youtube channel. If for any reason you don’t want to be in the videos (or if parents/ guardians don’t want their child to be in the videos) please let us know in advance.

The videos and  photos will only be of use for IKH promotion on the website and youtube.   

8. Cancellation policy

You can cancel your class booking online up to 72 hours before the class’ start time. If you cancel within de 72 hours notice you will be given a credit. That credit will be valid for 3 months. 

what If I fail to attend to a class? 

If you can not cancel within de 72 hours notice we can not assure the class credit.

If a class is cancelled by Art Kaizen, we will offer you a credit. The credit is valid for 3 months.

 

If by any chance you can not attend the program, event and or retreat you can  transfer that reservation to another person as a kind kaizen offer or if you prefer you can cancel your booking online.

Should you choose to cancel the booking there will be no refund of the payment but you will be given a credit valid for 6 months. 

 

If you fail to attend to an program, event and or retreat?

Without prior notice, we are unable to offer event credit unless you can justify why you were unable to inform us. Art Kaizen will analyze each justification.

If an event is cancelled by Art Kaizen, there will be no refund of the payment. We will notify the cancellation and offer you a credit for the same program, event and or retreat that will be valid for 12 months.

9. Disclaimers

Any person who participates in programs, events and or retreats provided by Art Kaizen shall do so at his/her own risk. He/she shall assume all risks involved, including but not limited to: all lost or stolen property, cost, claim, injury, damage or liability sustained while participating. Art Kaizen will not be held liable for any misfortune that may occur.

 

By attending Art Kaizen programs, events and or retreats, you are agreeing to the above and are certifying that you are in good health and have consulted a doctor, if required before attending an program, event and retreat.

We hope you can find the answers to your questions on this page, however, if you still have any further question please email us here:

office@artkaizen.com

All questions will be answered within 2 business working days.